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A legal disclaimer

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Privacy Policy 

At Wildretreat Ranch, accessible from www.wildretreat.in,

One of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Wildretreat and how we use it.



If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.



This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that He/She shared and/or collected in Wildretreat. This policy is not applicable to any information collected offline or via channels other than this website.

Information we Collect




The personal information that you are asked to provide, and the reasons why we collect will be made clear to you upon your request.



If you contact us directly, we may request additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send to us, any other information you may choose to provide.





How we use your information



We use the information we collect in various ways, including to:



Provide, operate, and maintain our website


Improve, personalize, and expand our website


Understand and analyse how you use our website


Develop new products, services, features, and functionality


Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes


Send you emails


Find and prevent fraud




Log Files​

Wildretreat follows a standard procedure of using log files. These files log visitors when they visit our website. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Third Party Privacy Policies



Wildretreat Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.



GDPR Data Protection Rights



We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:



The right to access

 

You have the right to request copies of your personal data. We may charge you a small fee for this service.



The right to rectification

 

You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.



The right to restrict processing 

 

You have the right to request that we restrict the processing of your personal data, under certain conditions.



The right to object to processing 

 

You have the right to object to our processing of your personal data, under certain conditions.



The right to data portability 

 

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.



Children's Information



Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Wildretreat does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.



Changes to this Privacy Policy



We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Please review this policy regularly to stay informed about how we protect your privacy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us on WhatsApp/Phone : +91-6364-247057 or mail us at wildretreatranch@gmail.com

By using our services or interacting with us in any way, you agree to the practices outlined in this Privacy Policy.

Refund & Rescheduling Policy

All bookings at Wild Retreat are prepaid and subject to the following cancellation, refund, and rescheduling terms:
   1.    50% Refund (Cancellations) – If the booking is cancelled 24 hours or more prior to the scheduled slot, 50% of the total booking amount will be refunded.
   2.    No Refund (Cancellations within 24 hours) – If the booking is cancelled within 24 hours of the scheduled slot, no refund will be provided.
   3.    No Refund (Post-Event) – No refund will be provided if the cancellation is made after the scheduled slot has passed or once the ride has commenced.
   4.    Rescheduling Option – Guests are allowed to reschedule their booking once at no extra cost, provided the request is made at least 24 hours before the scheduled slot. Rescheduling is subject to availability.
   5.    Last-Minute Rescheduling – Requests for rescheduling made within 24 hours of the slot will not be accommodated.

   6.    Refunds are usually processed between 15 - 20 days.

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